The 10 most important MDM system features your organization needs
In many companies, mobile devices - smartphones, tablets or terminals - appear as a response to specific operational needs. Over time, their number grows, and with it the complexity of management. Without a consistent approach, it is difficult to take care of data security, access control or efficient user support. This is why more and more organizations are choosing to implement an MDM system. A Mobile Device Management (MDM) system helps organize the way a company manages hardware, applications and data access within its IT infrastructure.
A well-chosen MDM system not only increases security, but also relieves the burden on the IT department and makes it easier to scale the business. In this article, we show you the top 10 MDM features to consider when choosing a mobile device management solution for your business.
1. Centralize fleet management regardless of size
A good MDM system allows all mobile devices to be managed from a single level, significantly simplifying the work of IT administrators.
This approach improves security, ensures compliance with standards, reduces the risk of errors and allows the IT team to focus on operational activities instead of manual handling of equipment.
The MDM system can be used to manage all mobile devices.
Centralization of management is the primary function that a proper MDM gives a company, and it's worth making sure that the MDM system you choose realistically fulfills it. If the operation is too complicated and instead of helping your employees, it adds to their responsibilities - it's the wrong choice.
2. Efficient device management
As the number of mobile devices in an enterprise grows, so does the need for their orderly management. A well-implemented MDM allows you to manage your entire fleet of devices in a consistent and predictable manner from deployment to day-to-day operations.
With MDM, new devices can be deployed faster, manual configuration can be reduced, and uniform standards can be maintained across the organization. The right MDM software also allows you to control access, manage applications, and enforce specific security policies.
The right MDM software also allows you to control access, manage applications, and enforce specific security policies.
The right MDM allows you to:
- configure new devices without having to manually handle each unit,
- manage service applications and their updates on a fleet-wide level,
- set up security profiles and policies for different user groups,
- control access to device functions and corporate data,
- remote changes and updates in real time,
This not only means less work for the IT team, but also greater cost predictability, security and easier scaling of the device fleet.
3. Activity automation and scheduling
Advanced MDM allows you to schedule activities on mobile devices so that they don't interfere with your work and cause downtime.
You can decide when system or application updates or configuration changes should execute. MDM should also allow you to set times outside of business hours or during specific time windows when devices are not in use.
4. Remote control of devices
A good MDM system allows you to remotely manage mobile devices, and access their screen in real time. The administrator can see exactly what the user is seeing and can take control of the device.
This allows:
- quick troubleshooting,
- access to necessary data from a specific device,
- immediate response to security incidents.
5. SDK and API integrations
A good MDM system does not work in isolation from the rest of the tools in the company.
With APIs and SDKs, you can integrate MDM software with other systems and tailor it to your own processes. This makes MDM an effective operational support, not just another tool.
6. Kiosk mode and control of device usage
You should be the one to determine how mobile devices are used in the company. What will be useful in logistics will be different in other departments of the company. And that's exactly what you should look for from your vendor. By configuring launchers and kiosk mode, an MDM system administrator can control access to applications and device features and tailor them to a specific application.
MDM-class systems allow:
- restrict access to selected applications,
- control web content and access to sites,
- set up device configuration according to company needs,
- implement custom branding of the work environment,
This allows you to create a personalized work environment on mobile devices, with the user using the device only to the extent needed for work.
7. Application control - whitelisting and blacklisting
With the right software, you can determine exactly which apps should not be used on mobile devices. This is especially important in industries that require high levels of security.
Administrator sets the list of allowed and blocked applications, so that you only have access to the tools you need for your work.
Secure mobile device management is:
- blocking of unauthorized applications,
- controlling access to device functions,
- consistent working environment across all devices.
This is a simple solution that significantly increases data security and gives you full control over how your company's devices are used.
8. Control of device interfaces and connectivity
In many organizations, it is critical not only what applications are used, but also how the device connects to other systems and storage media. A good MDM system should be able to control hardware interfaces and wireless communications to reduce the risk of unauthorized data transfer.
Through this you can:
- block USB ports and SD card access,
- manage Bluetooth access,
- restrict Wi-Fi connections to corporate networks only,
- control the means of data exchange between devices.
This approach significantly increases the security of the organization and minimizes the risk of data leakage, especially in environments where mobile devices are used in operational work.
9 Deploying devices without configuration (Zero-Touch)
Adequate MDM provides the ability to deploy new mobile devices without manual configuration.
With zero-touch, the device automatically downloads settings, applications and security policies when it is first deployed. The entire process is done without user involvement and without involving the IT department.
This translates into shorter deployment time for new devices, lower operating costs and less risk of configuration errors.
10 Technical support
Advanced system features are not enough. It is worth choosing a vendor that provides support on a daily basis.
With responsible partners, you can count on access to support through various channels:
- telephone,
- e-mail,
- knowledge base and documentation.
This way, the user can quickly solve the problem and the IT department does not have to get involved in every minor situation.
At the end of the day, it's not only comfort, but also less downtime, greater security and more efficient system operation in the company.
Why choose Antumo as an MDM system provider?
Whether you're already implementing a project, analyzing offerings from various MDM providers, or just want to learn more about how this class of solutions based on can help you manage your company's mobile devices, it's worth checking out AntumoMDM.
Our MDM solution encompasses all 10 key elements to get the most out of your device fleet. From the very beginning, we offer not only the system, but also support.
Contact us and see how much you can benefit from streamlining your equipment fleet management.
Jarek Bukowski
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